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POLICIES
We are aimed to ensure the highest level of serenity, safety and mutual respect

WHY SHOULD YOU BOOK DIRECTLY ONLINE?

  1. Free booking up to 10 days before the arrival date

  2. Special rates & benefits allowed by COUPONS

  3. Secured booking by Allianz Global Assistance

METODI DI PAGAMNTO
POLITICHE DI CANCELLAZIONE

ALAMIRÉ Suites & Studios is a family-run accommodation therefore a 24 hour reception/concierge service is not available.

No last-minute booking: min. 48 hours notice

 

Here is some useful information: please look at it carefully and do not hesitate to contact us if you need clarification.

 

ADMISSION

Please let us know your expected arrival time in advance: you can enter this information in the Special Requests box when booking, or contact the property using the contact details listed on the website. All requests for late arrival are subject to confirmation by the property.

Check-in: from 4:00 pm to 8:00 pm, by appointment, unless otherwise arranged.

Check-out: from 7:00 am to 12:00 am, unless otherwise arranged.

Late check-in past 10.30 pm or late check-out past 3:00 pm will result in a charge of €30, unless otherwise arranged.

Minimum check-in age: 18 (Minors under 18 must be accompanied by at least one parent or an adult with a declaration of consent from both parents).

NO SMOKING

It is not allowed to smoke or use naked flames inside the accommodation (eg.  light candles, burn materials). The violation of this requirement is sanctioned with a charge of €100 and reserves the right to the Structure to withdraw from the agreements with the Guest requesting their immediate removal.

NO PETS

Pets are not allowed inside the accommodations. The violation of this requirement is sanctioned with a charge of €50 and reserves the right to the Structure to withdraw from the agreements with the Guest requesting their immediate removal.

 

PAYMENT METHODS

RESERVATION: only confirmation with a deposit (50% of the total amount) paid within 24 hours of the request is considered binding.

ONLINE :

    a) PAYPAL account: alamireparma@gmail.com

OFFLINE (direct agreement with the structure):  

    a) BANK TRANSFER to Crédit Agricole account        IBAN Code:  IT92H0623012700000090318496

    c) NEXI Pay-By-Link :  You will receive an e-mail with the link to make a remote payment by credit card

 

BALANCE: payment of the balance is required upon arrival. On site we accept cashPagoBancomat, NEXI Pay-By-Link, and credit cards (VISA, CartaSì, EurocardMastercard. NON AMEX).

 

BOOKING AND CANCELLATION POLICIES

Last-minute bookings not accepted: at least 48 hours notice is required

FREE BOOKING: It is possible to cancel/modify the reservation at any time up to 10 days before the arrival date (100% refund of the deposit). From the eventual refund of the deposit, €25 will be withheld to cover the incurred expenses.

DEPOSIT OR STAY NOT REFUNDED in case of:

*  stays at a special / flat rate, or in connection with local fairs and events

*  late cancellation / no show

*  arrival after the set date

*  early departure / interruption of the stay

SECURE BOOKING

With the Booking Protection policy by Allianz Global Assistance - an insurance that you can take out within 24 hours of booking - you can protect the deposit and/or your stay in all the cases listed above, in which no refunds would be provided*

Find out all the details and book your safe stay

Allianz Global Assistance
BOOKING PROTETTO

RULES

Housing keys must be returned at check-out. Loss of keys will result in a charge of €50.

Security reasons and statutory duties don’t allow access inside the housings to people different from registered guests or unauthorized by the owner. It is also not allowed to organize any kind of event, meeting, or party.

DISCLAIMER - LIABILITY

ALAMIRÉ Suites & Studios doesn’t accept liability for damage, loss or injury to any property warded or left unattended inside housings, in the shared spaces of the building, or nearby.

Any damage caused to the housings or their contents will be charged for repair or making good if the damage’s amount is over € 100,00. 

GUARANTIES AND PRIVACY

Personal details will only be processed to guarantee the reservation, and to comply with legal duties and contractual terms.

QUIETNESS

The property is not available for hen / stag parties or similar parties.

It is not allowed to play musical  instruments, sing/vocalize loudly, or cackle, or even organize any type of noisy event interfering with the right to rest of other residents.

HOUSEKEEPING

It is carried out from 11:00 am to 4:00 pm. If the room is not available in this time period, cleaning is postponed to the next day.

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